Octa captures the name, number, and what they wanted on every call — and saves it to your CRM, whether or not they booked. A sample of this month's new contacts:
| Contact | Phone | Source | Interested in | Status | Est. value |
|---|---|---|---|---|---|
| Jenna R. | (469) 555‑0182 | Missed call · after hours | Botox | Booked | $420 |
| Marcus D. | (214) 555‑0143 | Website call | Filler consult | Consult booked | $700 |
| Sofía M. | (972) 555‑0119 | Google call | HydraFacial | Booked | $199 |
| Priya K. | (469) 555‑0170 | Reactivation text | Laser package | Rebooked | $1,200 |
| Chloe B. | (214) 555‑0166 | Instagram call | Membership | Nurturing | $149/mo |
| Daniel O. | (469) 555‑0138 | Missed call · text-back | Dysport | Booked | $380 |
| Rosa L. | (972) 555‑0104 | Google call · ES | Facial + peel | Booked | $260 |
| Hannah P. | (214) 555‑0191 | After-hours call | Lip filler | Nurturing | $650 |
| Andre W. | (469) 555‑0127 | Website call | Laser hair removal | Consult booked | $900 |
| Bianca T. | (972) 555‑0155 | Reactivation text | Membership renewal | Rebooked | $149/mo |
You never have to listen back. Octa writes a one-line summary of what each caller wanted and how it ended — in English or Spanish. A sample:
After each completed visit, Octa asks for a review at the perfect moment — lifting Lumière's Google rating from 4.5 to 4.9 this month.
Booking was so easy — I called after work and someone answered right away and got me in that week.
They picked up at 9pm when I was ready to book my Botox. No other place answered. Amazing service.
Me atendieron en español y me ayudaron a agendar súper rápido. Muy amables.
Missed my appointment and got a friendly text to rebook the same week. So easy, love this place.
The HydraFacial was perfect and the whole booking process felt effortless from the first call.
Reminders meant I never forgot an appointment. Front desk is always on top of it now.
Between calls, Octa and the agent team keep working — confirming appointments, winning back no-shows, reviving old clients, and requesting reviews. Nobody on your team lifts a finger.
"Hi Jenna! Reminder of your Botox consult at Lumière Aesthetics tomorrow at 2:00 PM. Reply C to confirm or R to reschedule."
"We missed you today, Andre! No worries — want me to grab you another laser consult this week? Here are two open times…"
"Hi Priya, it's been a while! Ready to glow again? We have laser package openings this week — want me to book you in?"
"Thanks for visiting Lumière Aesthetics, Ava! If you loved your results, a quick Google review would mean the world 💛 [link]"
Every booked appointment traced back to a call that used to go to voicemail.
Before Octava, every call that came in while we were with a client went to voicemail — and med spa clients don't leave voicemails, they book somewhere else. Now Octa answers every one, books the consult, and even wins back the no-shows. Last month it put nearly twenty-eight thousand dollars back on our calendar.
Med spa, salon, dental, home services — Octa answers every call, books it, and reports back. See your own numbers in a 10-minute demo.
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